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Dell / Customer experience management / Electronic commerce / Marketing / Customer relationship management / Computing / Business / Technology


IoT and Big Data Reshape Support Cutting-edge technologies thoroughly shake up the client support world Executive Summary The world of client support has been generally staid and predictable for years, with innovation fo
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Document Date: 2015-03-02 15:25:23


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Company

Dell / Because Dell / Principled Technologies / Microsoft / /

Currency

USD / /

Event

M&A / /

IndustryTerm

high-tech / supply chain / public cloud services / client devices / software agents / detailed reporting on their systems / ecommerce technologies / client products / technology advances / client device / technology strategies / headless software agents / client systems / client hardware / predictive software tools / proactive support services / software agent / /

NaturalFeature

Dell channel / /

Organization

US Federal Reserve / IT / /

Person

James Meese / /

Position

CIO / Service / author / driver / King / Technical Account Manager / Executive / marketing analyst / company support analyst / /

Product

ProSupport Plus / Dell ProSupport Plus / /

Technology

ecommerce technologies / Big Data technologies / IoT technology / /

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