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City Copenhagen / Sommerville / / Company Bundesrat State / MICROSOFT / / Country Netherlands / Denmark / / / Facility State Chancellery / University of Bonn / / IndustryTerm software engineering / telephone hotline / cooperative software development project / search facilities / telephone hotline calls / client/server / hardware infrastructure / unsupported groupware infrastructure / groupware product / temporary solution / basic awareness services / groupware infrastructure / software lifecycle / groupware technology / official protocol / / Organization German parliament / federal government / state government / University of Bonn / / Person Volker Wulf / Body / / Position economist / last remaining typist / section head / registrar / Representative / secretary / head / issue leader / / Technology personal protocol / groupware technology / X.400 / official protocol / operating system / client/server / /
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S. B0dker, M. Kyng, and K. Schmidt (eds.). Proceedings of the Sixth European Conference on Computer-Supported Cooperative Work, 12-16 September 1999, Copenhagen, Denmark © 1999 Kluwer Academic Publishers. Printed in the