| Document Date: 2013-01-18 04:40:20
Open Document File Size: 147,00 KBShare Result on Facebook
City Newcastle / / Company Sedgefield Borough Homes / North Tyneside Homes / Homes for Northumberland / / / IndustryTerm housing services / scenarios to test services / / Organization Tenants Service Authority / n/a Yes No Housing Office / Northumberland and Two Castles Housing Association / Yes No Housing Office / / Person Provide / Give / / / Position Service manager / Customer Involvement Officer / warden / representative / service manager for comments / / Technology mobile phones / /
SocialTag |
Mystery Shopping Toolkit A guide on how to involve customers in testing housing services 1. Introduction This toolkit is intended to be a practical guide for developing a mystery shopping project with