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AN INTRODUCTION TO ROOT CAUSE ANALYSIS Key Points Root Cause Analysis is a useful process for understanding and solving a problem. Figure out what negative events are occurring. Then, look at the complex systems around
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Document Date: 2013-12-17 18:50:55
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File Size: 175,72 KB
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Mind Tools Ltd. /
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analytical tool /
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Root cause analysis
Root cause
Science
5 Whys
Problem
Causality
Problem management
Eight Disciplines Problem Solving
Quality