Dublin / Herring / Washington D.C. / New York / Philadelphia / New Orleans / Amsterdam / /
Company
Cambridge University Press / Google / Oxford University Press / SPSS / Whittaker / /
Country
United States / Canada / / /
Facility
University of Pittsburgh / Pew Research Center / Library Journal / Library Visit Study / Electronic Library / /
IndustryTerm
chat media / Internet Relay Chat / online writing styles / online and mobile world / patron using reference services / online life / conversational media / synchronous technologies / online reference conversations / Virtual reference services / chat reference services / Internet use / reference services / search engines / online forms / instant messaging technology / Online librarians / online discourse / online communication / /
Organization
Cambridge University / Oregon Statewide Digital Reference Service / Pew Research Center / University of Pittsburgh / Virtual Reference Conversations Laura Christopherson UNC Chapel Hill School of Information / OCLC Online Computer Library Center / Reference and User Services Association / American Library Association / Oxford University / American Society for Information Science and Technology / Stanford / User Services Association / /
Can u help me plz?? Cyberlanguage Accommodation in Virtual Reference Conversations Laura Christopherson UNC Chapel Hill School of Information & Library Science