Shanghai / Seattle / Tianjin / Philadelphia / Pan / Publications / Hangzhou / /
Company
Facebook / Pearson / J. H. & Hung L. P. / /
Continent
America / /
Country
New Zealand / Turkey / United States / Columbia / China / Greece / / /
Facility
Item E-S-QUAL The library / Drexel University / PRI1 PRI2 The library / E1 library / QUAL Approach Hae Min Kim College of Computing / library It / Victoria University of Wellington / /
IndustryTerm
media services / online customers / social media settings / library social media service settings / online shopping service quality / web sites service quality / online information use / Web-shopping behavior / social media-based services / web service quality instruments / online loyalty / apparel retail web sites / distinctions between services / ecommerce web sites / online shopping / Online service / stable services / social media sites functions / diverse online services / internet service quality / social media / selected social media platforms / online banking / online shopping experiences / library social media service setting / library services / online supermarket / e-service / library social media services / library social media settings / e - commerce / e-government / social media site / retail service quality / online grocery sites / social media accounts / social media services / social media environments / physical products / online information processing / online information delivery / /
Organization
Keywords Service / Harvard / E-S-QUAL Approach Hae Min Kim College of Computing & Informatics / Drexel University / Yale University / Victoria University of Wellington / American Library Association / /
Person
Zada / V / Min Kim / Danuta A. Nitecki / /
Position
researcher / lead author / representative / Marshall / /
Product
Harman On Time Radio / /
ProvinceOrState
E / British Columbia / America / Victoria / California / /
A proposed scale for measuring the quality of social media services: An E-S-QUAL approachA proposed scale for measuring the quality of social media services: An E-S-QUAL approach