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Company Avaya / ScanSoft / CUSTOMER INTER@CTION Solutions / Edify Voice Banking / Ericsson / Nortel / BeVocal Inc. / VoCare Customer Care Call Automation Suite BeVocal Inc. / IBM / Phonetic Systems / Edify Corporation / Customer Interaction Solutions / Sound Advantage / Nuance Communications Inc. / Speech Technologies / SERTAIN78 CUSTOMER INTER@CTION Solutions / Cisco / Verizon / Telephone Self-Service Solutions / NetByTel / SpeechWorks / Edify Voice Banking Edify Voice Banking / Intervoice Inc. / Voice Banking Edify Corporation / SER Solutions Inc. / / Currency cent / / / Event M&A / FDA Phase / / IndustryTerm speech technology / call automation solutions / telecommunications solutions / captured content using audio analysis technology / call center technology / horizontal applications / application management tools / speech applications / duce such solutions / uses coaching applications / endto-end call automation solutions / governmental applications / ports devices / companies developing speech applications / telephone nummessages / automation technologies / search/analyze / value chain / telecommunication services / call center technologies / real-time phone / thirdparty call recording systems / financial services / development tools / telecommunications / package products / integrated maintenance tool / speech recognition technology / plug-and-play solutions / carrier directory assistance market / self-service applications / can ing solution / live and self-service applications / substantial telecommunications needs / software application / knowledge management applications / Speech technology performance / visualization tools / automated quality assurance / speech solutions / plug-and-play applications / turnkey solutions / nascent technology / voice and data applications / penetration numerous systems / speech-enabled solutions / Voice over Internet protocol / than complex solutions / technology vendors / speech technology deployment / messaging products / dant solution / communications space / plug-and-play product / selfservice solutions / telephone selfservice solutions / telephone system / automated speech solution / / OperatingSystem Linux / Windows 2000 / / Person Sarah Patnode / Ken Barash / Thomas Carlyle / / / Position Voice2Form CEO / Definition Du Jour Dialog Manager The dialog manager / supervisor / industry analyst / coach / representative / driver / speaker / senior vice president / dialog manager / / Product Edify Voice Interaction Platform / advanced / / ProgrammingLanguage Microsoft SQL Server / HTML / / Technology one nascent technology / Linux / mobile phones / HTML / speech recognition system / voice recognition system / speech recognition technology / call center technology / VoiceForm technology / PBX / speech recognition / SMS / call center technologies / captured content using audio analysis technology / text-to-speech / AccuRoute technologies / speech technology / combining automation technologies / knowledge management / load balancing / aforementioned technologies / http / VOIP / / URL http /
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