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Case study AmicusHorizon Housing association engages in a BT hothouse
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Document Date: 2014-06-26 10:17:54

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File Size: 1,82 MB

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City

Dublin / London / /

Company

Avaya / BT Ireland / BT Internet Connect UK / British Telecommunications plc / BT Communications Ireland Ltd / /

Country

United Kingdom / Ireland / /

/

Facility

Grand Canal Plaza / /

IndustryTerm

back office systems / voice communications / computer telephony integration / /

Organization

Avaya Aura Contact Centre / AmicusHorizon Housing association / European Small Contact Centre of the Year / /

Person

Martin Crouch / /

/

Position

Manager / AmicusHorizon Case study AmicusHorizon / Manager at AmicusHorizon / Manager / AmicusHorizon Avaya / project manager / ICT Operations Manager / /

Technology

interactive voice response system / computer telephony integration / /

URL

www.btireland.com / /

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