San Antonio / Frankfurt / London / Springfield / /
Company
IBM / USAA / Levi / Ray & Shoup / Inc. / /
Country
United States / /
Event
Person Communication and Meetings / /
Facility
USAA Home Office Building / At USAA’s headquarters / / /
IndustryTerm
extension product / local area network / loaner car / Enterprise output management / host software solution / insurance customer request / brand new car / difficulty obtaining insurance / insurance cards / insurance card / output device / car dealership / auto insurance / printing / systems / insurance papers / financial services / extension products / banking / auto insurance identification cards / cumbersome solutions / automobile insurance / output management / telecommunications systems / server-based product / /
Movie
Along the way / /
OperatingSystem
OS/2 / Windows NT / /
Person
Tom Heady / Catia Jendrzey / Paul Manz / / /
Position
Executive Systems Management group / IT Systems Analyst / customer service representative / representative / dealer / task group leader / task group leader in Executive Systems Management group / /
Product
PC / LaserJet printers / LaserJet / using VPS/PC / /
ProvinceOrState
Texas / Illinois / /
Technology
LAN / operating system / laser printer / TCP/IP protocols / /
USAA: Ensuring Customer Satisfaction With AFP Documents On Demand United Service Automobile Association (USAA) started out in 1922 with a simple mission: provide affordable automobile insurance to military officers who h