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Loyalty business model / Service climate / Customer service / Skill / Consumer behaviour / Service-profit chain / Customer service training / Marketing / Business / Customer experience management


Excellence In Service: Advanced Days: 0.5 Prerequisites: None Target Audience: This course is designed for managers that work to define, develop and manage employees that provide customer service.
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Document Date: 2013-09-26 15:31:54


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File Size: 61,00 KB

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Facility

Service Standards Building / /

Organization

In Service / Excellence In Service / /

URL

www.LANtecCTC.com / /

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