Journey maps and customer hacks: redesigning services at the State Library Victoria Authors: Justine Hyde, Bridie Flynn and Ben Conyers. Abstract - Alia - Document - PDFSEARCH.IO

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	Journey maps and customer hacks: redesigning services at the State Library Victoria Authors: Justine Hyde, Bridie Flynn and Ben Conyers. Abstract Add to Reading List Document Date: 2015-03-18 19:15:27 Open Document File Size: 190,00 KB Share Result on Facebook

Journey maps and customer hacks: redesigning services at the State Library Victoria Authors: Justine Hyde, Bridie Flynn and Ben Conyers. AbstractAdd to Reading List