car parks / transport operators / external dispute resolution services / passenger transport services / dispute resolution tools / industry-based external dispute resolution services / training services / improved services / information about services / transport services / transport operator / /
Organization
Issues Paper Chapter / Australian and New Zealand Ombudsman Association / National Alternative Dispute Resolution Council / Serena Beresford-Wylie Director NADRAC Secretariat / Department of Industry / Science and Tourism / Australian Competition and Consumer Commission / /
Person
John McMillan / Beresford-Wylie Enquiry / Simon Cohen / BARTON ACT / / /
Position
Governor / Professor / chief executive officer / conciliation manager / private / community based or government ADR services / independent Chairman / available translator / /
Microsoft Word - Submission to NADRAC Enquiry into ADR.doc