The Benchmarks / Financial Ombudsman Service Limited / Credit Ombudsman Service Limited / Creative Commons / /
Country
New Zealand / Australia / / /
Holiday
Commonwealth Day / Commonwealth Day of Australia / /
IndustryTerm
credible and robust dispute resolution services / gas industries / gas industry regulators / electricity distributors / dispute resolution services / industry-based dispute resolution services / finance / food labelling / electricity / credible dispute resolution services / gas distributors / telecommunications / banking / policy tools / life insurance / electricity safety / /
Organization
Superannuation Complaints Tribunal / Australian Government / CCAAC Secretariat / OECD / Department of the Treasury / International Organization for Standardization / Commonwealth Consumer Affairs Advisory Council / AttorneyGeneral’s Department / Telecommunications Dispute Resolution Service / Commonwealth Consumer Affairs Advisory Council CCAAC / Association for Datadriven Marketing and Advertising / Department of Industry / Science and Tourism / Australian Securities and Investments Commission / New Zealand Ombudsman Association / Australian Competition and Consumer Commission / National Alternative Dispute Resolution Advisory Council / /
Person
Stephen Corones / Peter Kell / Lynda Edwards / Colin Neave / Carolyn Bond / Deborah Healey / Rhonda Smith / Ray Steinwall / Gordon Renouf / / /
Position
Minister / Zealand Minister / Assistant Treasurer / Governor / c/ The Manager / Assistant Treasurer / the Hon David Bradbury MP / Chairman / Professor / Chair / Manager Consumer Policy Framework Unit Competition and Consumer Policy Division Treasury Langton Crescent PARKES ACT / /
Commonwealth Consumer Affairs Advisory Council Review of the Benchmarks for Industrybased Customer Dispute Resolution Schemes: Issues Paper April 2013