Ombudsman Service / Department for Business / Innovation and Skills / Trade Association / European Union / UK ADR / Vehicle Builders & Repairs Association / Pension Protection Fund / Chartered Institute of Arbitrators / Financial Conduct Authority / Retail Motor Industry Federation / National Conciliation Service / RMI / Citizens Advice Bureau / Financial Ombudsman Service / /
NCS Alternative Dispute Resolution for Consumers – Implementing the Alternative Dispute Resolution Directive and Online Dispute Resolution Regulation. The NCS would like to thank the Department for Business, Innovation