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First PageMeta Content
Multichannel retailer / Marketing / World Wide Web / Retail / Online shopping / Amazon.com / Agile Commerce / Online marketplace / Electronic commerce / Retailing / Business


Contents Foreword Page 3 Sponsor foreword Page 4 Executive summary Page 5 Chapter 1 Retailers reorganising around the customer Page 8 Structural and operational changes taking place in businesses prove that retailers ar
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Document Date: 2015-01-17 20:27:15

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Company

Shop Direct Group / Amazon / Tesco / Capgemini / Pitney Bowes / Marks & Spencer / Facebook / N Brown Group / Halfords / Pitney Bowes Multichannel Now 2012 4 / Groupon / /

Country

United Kingdom / /

Currency

GBP / /

EntertainmentAwardEvent

Brits / /

Event

Bankruptcy / Person Communication and Meetings / /

Holiday

Christmas / /

IndustryTerm

online destinations / online customers / click-and-collect services / online conversion / supply chain / average online conversion rate / online sales attribution / multichannel retail / online traders / cross-channel customer interaction management / retail space / retail / ecommerce skills / retail property market / retail businesses / non-food retail / appropriate crosschannel services / customer-facing systems / online executives / ecommerce team / ecommerce teams / cross-channel services / cross channel services / online and digital developments / retail property / customer-centric communications / food / non-food offers / mainstream communications / ecommerce going / online launch / fashion retailer / online and offline purchases / online and mobile conversion rates / retail side / eventual online sale / online sales / online promotions / delivery services / data management / online channels / click-andcollect services / web orders / online marketing channels / big-name retailers / e - commerce / non-food / item retail / social network / e-retail sales / big-ticket item retailer / large retail businesses / /

MarketIndex

IMRG / /

Person

Aurora Fashions / Joanna Perry / Mohamed al-Fayed / Steve Deaville / /

Position

director of customers / Editor / chief executive / Ecommerce director / Commercial director / director spoke / director / managing director / Executive / supermarket director / director of a fashion retailer / Regional Director / Director of a department store Multichannel Now / grocery director / /

Product

Simple Be / /

RadioStation

42 What / /

Region

Northern Europe / /

Technology

mobile phones / smartphones / /

URL

www.pbinsight.co.uk / www.retail-week.com / /

SocialTag