FOR IMMEDIATE RELEASE Contact Center Satisfaction Index Drops 10 Percent in 2013, Reports CFI Group Study Research finds social media can help companies recover ANN ARBOR, Mich.- Feb. 12, 2014 – In its seventh year, C - American Business Media - Document - PDFSEARCH.IO

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	FOR IMMEDIATE RELEASE Contact Center Satisfaction Index Drops 10 Percent in 2013, Reports CFI Group Study Research finds social media can help companies recover ANN ARBOR, Mich.- Feb. 12, 2014 – In its seventh year, C Add to Reading List Document Date: 2014-02-12 12:04:49 Open Document File Size: 108,69 KB Share Result on Facebook City ANN ARBOR / / Company CFI Group (www.cfigroup.com) CFI Group / CFI Group / / IndustryTerm preferred customer service tool / banking / social media / manufacturing / property insurance / financial services / retail / health insurance / / MarketIndex American Customer Satisfaction / / Person Terry Redding / / Position vice president of marketing and product development / / ProvinceOrState Michigan / / Technology cellular telephone / satellite TV / / URL www.cfigroup.com / / SocialTag Customer satisfaction American Customer Satisfaction Index Customer experience management Telephony Electronic commerce Customer experience Call centre Online shopping Foresee Results Marketing

FOR IMMEDIATE RELEASE Contact Center Satisfaction Index Drops 10 Percent in 2013, Reports CFI Group Study Research finds social media can help companies recover ANN ARBOR, Mich.- Feb. 12, 2014 – In its seventh year, CAdd to Reading List