ombudsman services / complaint handling systems / tailored solutions / tribunals systems / complaints handling systems / public services / policies and services / /
Organization
National Audit Office / Administrative Court / Mental Welfare Commission / Scottish Consumers Council / Standards Commission / Appeal Court in England / Scottish Consumer Council / Administrative Justice and Tribunals Council / Tribunal Service / Healthcare Commission / Select Committee / Scottish Committee / Public Accounts Committee / UK government / Centre for Public Scrutiny / NHS / Administrative Justice Council / Care Commission / National Complaint Authority / Council on Tribunals / /
Person
Philip / Ann Abraham / /
Position
Parliamentary Commissioner for Administration / Prime Minister / Governor / Chief Executive / Commissioner / Executive / Auditor General / Justice Minister / representative / Chancellor / non-executive director / judge / /
THE PLACE OF COMPLAINT HANDLING IN THE SCRUTINY LANDSCAPE A Paper by the Scottish Public Services Ombudsman For the Independent Review of Regulation, Audit, Inspection and Complaints Handling of Public Services in Scotla