Graham Payne / Jack Kellett / Jenny Betteridge / Job Plans / Claire Evans / Marko Jovanovic / Ombudsman Jim Odling-Smee / Bill Richardson / Carole Auchterlonie / Tess Sanford / Chris Corrigan / Richard Lewy / James Johnstone / Jon Ward / Gwen Harrison / Ann Abraham / /
Position
Director of Customer Services and Assessment Carole Auchterlonie / Director / Information Commissioner / Casework Manager / Director / Director - Investigations / Director of Finance Planning and Performance Tess Sanford / Head / Director of People and Organisational Development Apologies Bill Richardson / Deputy Chief Executive / Executive Assistant / Chair / Forward / Director of Communications and Policy / Deputy Director Customer Services and Assessment / Corporate Performance Analyst / Ombudsman’s Casework Manager / Director of Communications and Policy Other attendees / /