| Document Date: 2003-02-27 10:23:45
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Company ReadMostly / Network Appliance / Google / Yahoo! / Content / Online / / / Event Product Issues / Business Partnership / Reorganization / Force Majeure / / Facility David A. Patterson University of California at Berkeley / Soda Hall / / IndustryTerm software error / service operator / service / back-end software / software failures / web proxy cache servers / software module / use commodity hardware / stateless services / software problems / node hardware / software bug / large-scale systems / web proxy / non-transient software bug / Internet services / software upgrade / software components / software modules / maintenance tools / colocation site / Internet Service Provider / improved operator tools / node software / simpler and better-tested application software / network software / Internet connections / problem tracking clients Internet Load-balancing / Internet topology / affected service / service operators / Internet Load-balancing switch user user queries/ queries/ responses responses / largescale Internet services fail / large-scale Internet services / client proxy software / software bugs / mail server / node software failure / backend data storage server / email server / service/Internet portal / frequent software upgrades / ubiquitous computing systems / services / switch web / Internet services fail / reliability hardware / composed network services / Internet Technologies / front-end software / Internet service / Survey services / client service proxies Internet / software change / / OperatingSystem Solaris / / Organization University of California / EECS Computer Science Division / / Person Jim Gray / David Oppenheimer / / / Position representative / / Product Online fault/load injection / Pre-deployment fault/load injection / components / configurations / / ProgrammingLanguage RC / / Technology alpha / Internet Technologies / disk drive / operating system / Quality of Service / UDP / Load balancing / DNS / ISP / /
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Appears in 4th Usenix Symposium on Internet Technologies and Systems (USITS ‘03), [removed]Why do Internet services fail, and what can be done about it? David Oppenheimer, Archana Ganapathi, and David A. Patterson Univer