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Cloud applications / Cloud computing / Customer experience management / Customer relationship management / Electronic commerce / Software as a service / Severa / Oracle CRM / ECRM / Marketing / Business / Centralized computing


eGain Best Practice Article Cloud-Based Customer Service CRM Best Practices By Don Muchow, Product Marketing Manager, eGain Communications
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Document Date: 2015-04-06 18:16:33

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File Size: 141,96 KB

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Company

eGain Communications Corporation / /

Currency

USD / /

IndustryTerm

cloud applications / customer interaction hub software / customer-owned on-premise solutions / technology comfort level / massive infrastructure / cloud technology / cloud solutions / retail organization / customer service solutions / /

Position

Product Marketing Manager / /

Technology

cloud technology / CRM / /

URL

www.egain.com / /

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