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ACTION / Australian Capital Territory / Customer service / Geography of Oceania / Government / Geography of Australia / Australian Capital Territory Department of Territory and Municipal Services / Customer experience management / Canberra / Ombudsman


ACT Auditor-General’s Office
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Document Date: 2015-02-25 16:45:07

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File Size: 272,39 KB

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City

Canberra / Canberra City / /

Company

Appendix A. Management / Municipal Services / Canberra Connect Contact Centre / /

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Event

Environmental Issue / /

Facility

CIT Canberra Institute / Department Contact Centre / Civic Square / /

IndustryTerm

road infrastructure management / on-line gateway / payment services / web-site / ranger services / telephone contact / telephone call centre / on-line feedback / recreation services / complaints management / waste management / performance audit / plant nursery services / open space management / /

Organization

ACT Government / Feedback and Complaints Department of Territory / Training DHCS Department of Housing / Chief Minister’s Department / Housing and Community Services DUS Department of Urban Services / Land Authority ACTRAMS ACT Roads and Asset Management System Audit ACT Auditor-General’s Office / Infrastructure Division / CIT Canberra Institute of Technology CMD / Contact Centre / An / Legislative Assembly NCA National Capital Authority Satisfaction Survey TAMS Annual Community Satisfaction Survey Shopfront Canberra Connect Shopfront / Department of Education / Canberra Connect’s mission / Department of Justice / Department of Territory / SLA Service Level Agreement TAMS Department of Territory / Legislative Assembly / /

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Position

Community Safety Minister Minister / Governor / ranger / Speaker / correspondent / Auditor-General / Customer Service Representative / Tu Pham Auditor-General / /

Product

Commonwealth Ombudsman / /

Technology

DUS / a range of services / Service Level Agreement / /

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