software system / local area network / technology configuration / multi-media / secure chat server / Customer alerts / manufacturer protocols / multi-media contacts / agent software interface / web browser / web chat / real time data access / social media / internal secured network / Web Services API / communication server / web site experience / text style communications / computer telephone interface / screen server / web sites/pages / software solutions / other custom / voice over IP / intelligent media handling capability / /
OperatingSystem
AS/400 / Windows 7 / XP / /
Organization
Contact Center / /
Person
Alexander Graham Bell / Jim Winters / / /
Position
supervisor for the team / www.voice4net.com/dealer / www.voice4net.com/dealer / Inc / supervisor / internal supervisor / /
Product
When / iPAD / /
ProgrammingLanguage
ASP.NET / SQL / XML / /
Technology
LAN / XML / Speech Recognition / CRM / API / operating system / PSTN / voice over IP technology / manufacturer protocols / JAVA / HTTP / Terminal Emulation / PBX system / VOIP / Interactive Voice Response / PBX / Web Server / /