National University / IT Infrastructure Library / /
IndustryTerm
revenue-generating Web site / service desk solution / supply chain / social media / operations / business services / service management / help desk solutions / app server / client automation tools / technology / customer resource management / operations management / event management systems / computing / software solutions / ser vice management / business service management / software application / /
Organization
National University / IT / /
Person
Bruce Campbell / /
Position
Author / director of worldwide Sales Enablement / ABOUT THE AUTHOR / director of Product Marketing / service desk technician / director of worldwide Sales / Principal Solutions Marketing Manager / Manager / BMC Software / /
BMC INDUSTRY INSIGHTS Keep Users Happy By Integrating I.T. Operations and I.T. Support By Bruce Campbell, Principal Solutions Marketing Manager, BMC Software