| Document Date: 2010-06-07 12:07:02
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City Canterbury / / Company Baxter / / Currency AED / / / Facility University of Kent / / IndustryTerm low-level services / standardised tool / telephone interaction / advocacy services / healthcare / local services / external steering / outcome tool / advice services / outcomes tool / / Movie Alice in Wonderland / / Organization Office for National Statistics / University of Kent / office of National Statistics / / Person Ann Netten / James Caiels / Elizabeth Welch / Reena Masrani / Karen Windle / Julien Forder / / Position IAA advisor / existing commissioner / librarian at the PSSRU / / URL www.PSSRU.ac.uk / www.pssru.ac.uk/pdf/dp2713.pdf / /
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Measuring the outcomes of information and advice services: final report