Pampered Chef Ltd. / Integrated Project Management David Kelly Dex One Corporation / N. Boudreau Tribune Media Group TransUnion LLC / Gaynor American Home Heating BBB Chicago IBM Corporation Company Inc. / B. Fine AT&T Inc. / Company Wireless Central LLC / Pedersen & Houpt P.C. Perma-Seal Basement Systems Inc. / RJ2 & Associates Inc. / Mark Scarpelli Raymond Chevrolet/Olds Inc. / Steve DeZara Luna Chicago LLC / Shirley Bicknell Sears Holdings Corporation / Rodriguez Rodriguez Consulting Brian Leonard Code Red LLC / Inland Real Estate Group / GE / Delaware Place Bank Jack Arslanian MiniMoves Inc. / ABC 7 Chicago David Sparks Sparks Consulting LLC / Google / James W. Wicklander Lake County Press Inc. / WPWR Fox 32 Grants Appliances Electronics / Billy Abt ABT Electronics Rick Dow Midas International Corporation / CBS 2 Chicago Mayer Brown LLP / Bob Dalensky Janice Zimmermann Bekins Van Lines LLC / Seyfarth Shaw LLP / David J. Schroer Hallberg Commercial Insurors Inc. / J.C. Restoration Inc. / Pearson LLT John Kroen DeVry Inc. / Aamco Dealers Laura A. Novy Exelon Corporation / Storage Harold (Sandy) Menger Pave Man Inc. / Karrie Gibson Vintage Tech Recyclers Inc. / Nicholas Dacanay Services Ltd. / Public Interest Registry Robert Marcocchio Assurance Agency Ltd. / Apartment People Ltd. / Edith Leonian Concession Services Inc. / Walgreens Brian K. Barkley Access One Inc. / Jerry Zienty Jerome A. Zienty & Associates / ComEd Bruce O’Neal Matthews Roofing Company Inc. / NBC5 Chicago Edward E. Gordon Imperial Consulting Corporation / /
Continent
America / /
Currency
USD / /
Event
Dividend Issuance / /
IndustryTerm
online advertising program / Internet Visits Total Phone Calls BBB Educational Programs* / /
Organization
Consulting BOARD OF DIRECTORS / Inc. Carlos M. Minetti Discover Financial Services Kevin Mize O’Hare Honda / Pontiac / Hyundai John Moran KPMG LLP Bridget Moscatello Empire Today / LLC Robert Mudd Mudd Advertising Jim Schwantz Von Sydow’s Moving & Storage David Sloan Chicago Automobile Trade Association / Ltd. Dan McLaughlin Plumbing Council of Chicagoland Howard Medley Medley / Shred Authority / Better Business Bureau / DIRECTORS EXECUTIVE COMMITTEE / /
Person
Michael Magnusson Pinnacle / Duane G. Debs Hanson / Jerry S. Stock / Gerald M. Cole / Dennis DePaola John / Brian G. LaPelusa LaPelusa / Tim L. Heagy / Kimberly A. Svoboda / Michael Ernst Chicago / Dan McLaughlin / Kenneth Williams / Doris K. Christopher / David P. Gutman David / Lawrence J. Carney Steve / Howard Medley Medley / Charles A. Gavzer Cathy Bushman Cataldo / Rob Ewing / Mark T. Doyle / John A. Janicik / Carl G. Jacobson / Andy Walter / Jason Roberts / Gary Lang Gary Lang / David E. Darbutt / Steve J. Bernas / John Wells Hilton Chicago / Theodore J. Aldrich / E. Barry Greenberg / Joseph B. Brocato Roy Spencer / Dennis R. Ontaneda / Richard Hynes / Dale Mueller Chicagoland / Joseph M. Gagliardo Patricia Davis Brooks / D. Graham Airoom / Debbie Carpenter George Olsen / Michael E. Stanczak Duane / Patricia Davis Brooks Laner / Jerry Lott Bridgestone / Cecil Treadway / James Gnoffo Ilene Collins Adobe / /
Position
Suburban Bank GENERAL COUNSEL / VICE CHAIR / General / Dacanay Consulting VICE CHAIR / CEO Chair 2011 EXECUTIVE COMMITTEE AND BOARD / President & CEO Chair 2011 EXECUTIVE COMMITTEE / Data Processing SECRETARY / TREASURER / CHAIR / PRESIDENT & CEO / /
The BBB Highlights of 2011 include: • Instances of service to consumers and businesses increased to over 20.3 million, up more than 46% compared to[removed]More people than ever are relying on your BBB for guidance and r