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European e-Government Exchange. Making Customer Relationship Management A Reality in The Public Sector Brussels, 17th -18th of May 2004 Thorsten Schilling, The Federal Agency for Civic Education, Germany
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Document Date: 2012-01-22 10:43:45
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European e-Government Exchange. Making Customer Relationship Management A Reality in The Public Sector Brussels, 17th -18th of May 2004 Thorsten Schilling, The Federal Agency for Civic Education, Germany