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Business / Outsourcing / Contract law / Service-level agreement / Incident management / Service / Management / Information technology management / Marketing


Tip: To complete the SLA Request form, just start typing your company name – the cursor will jump to the order form. Blue Link Customer Service Guidebook Table of Contents 1
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Document Date: 2011-03-28 11:35:16


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Company

Blue Link Services / SLAs / Citrix / Symantec / Microsoft / Microsoft Certified System / /

Currency

USD / /

/

Event

FDA Phase / Person Communication and Meetings / /

IndustryTerm

onsite implementation services / Telephone support / software capabilities / mainstream business systems / round-trip travel time / Web Portal Customers / customer web portal / telephone conversation / travel time / Web Portal / remote control software / possible solutions / communication media / /

Organization

Support Team / In-House Service / /

/

Position

team member / Operations Manager / project manager / support manager / onsite consultant / receptionist / representative / consultant / technician / available consultant / Engineer / Accountant / Certified Management Accountant / senior manager / /

Product

Incident Management System / Microsoft / /

ProgrammingLanguage

SQL / /

Technology

Terminal Server / Service Level Agreement / /

URL

www.bluelink.ca / /

SocialTag