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ITIL Certification Tracks ITIL® is a set of best practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. Outlined in a series of five core publications—each covering
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Document Date: 2016-05-06 09:43:55
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ITIL Certification Tracks ITIL® is a set of best practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. Outlined in a series of five core publications—each covering