![Technology / Customer experience management / Consumer behaviour / Real-time web / Text messaging / Twitter / Customer experience / Customer satisfaction / Brand / Marketing / Business / Social media Technology / Customer experience management / Consumer behaviour / Real-time web / Text messaging / Twitter / Customer experience / Customer satisfaction / Brand / Marketing / Business / Social media](https://www.pdfsearch.io/img/0d6fb9eeef374b9ea9e6efff8bee3237.jpg) Date: 2013-10-08 21:00:46Technology Customer experience management Consumer behaviour Real-time web Text messaging Twitter Customer experience Customer satisfaction Brand Marketing Business Social media | | Customer Service on Twitter: How Top Brands Respond A Study of the Interbrand Top 100 Brands on Twitter Over the past several years, Twitter has evolved in some very interesting ways. What was once a casual microbloggingAdd to Reading ListSource URL: cdn.simplymeasured.comDownload Document from Source Website File Size: 508,33 KBShare Document on Facebook
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