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Customer relationship management / Customer experience / ECRM / Microsoft Dynamics CRM / Marketing / Business / Customer experience management


Sage CRM Driving your business forward in demanding times
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Document Date: 2013-06-13 06:20:54

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File Size: 3,34 MB

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Company

Sage CRM / Empower Sales Teams / LinkedIn / Kaysersberg Plastics BENEFITS / Microsoft / /

IndustryTerm

back-office applications / targeted customer communications / real-time marketing performance analysis / offline solutions / drop technology / media sites / social networking / roll-out web-based customer selfservice / web services interface / activity management / analytical tools / telephony integration / customised products./services / on-demand services / opportunity management / base recording customer service solutions / business management / self-service portal / pipeline management tools / List management / /

Organization

Minimises administration / /

Person

Ann Gallagher / Mark Lightowler / Avis Ensure / /

Position

Managing Director / /

Technology

Knowledge management / CRM / Computer telephony integration / drop technology / /

SocialTag