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Call centre / Customer service / Customer relationship management / Customer experience / Skill / Customer satisfaction / Customer intelligence / Customer dynamics / Marketing / Customer experience management / Business


HUMAN CAPITAL TRAINING & e-LEARNING The Changing
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Document Date: 2014-06-17 09:27:40


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File Size: 1,47 MB

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City

Athens / Charlotte / London / /

Company

Ulysses Learning / Key Bank / SQE Communications Group / BRODSKY / Microsoft / New York Chicago Detroit San Francisco Group / /

Country

United States / Greece / /

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Facility

U.S. headquarters / /

IndustryTerm

training solutions / social media / e-learning / recognized training solution / /

Organization

American Bankers Association / /

Person

Dina Vance / MARK W. BRODSKY / Taylor Hartman / Art Hall / Marnee Downing / Sharon Q. Elother / Jim Collins / /

/

Position

author / supervisor / call center director / speaker and author / president and CEO / senior vice president / director at aigdirect.com / coach and president / management consultant / popular speaker and author / /

Product

CallMentor / /

Technology

Distance Learning / e-LEARNING / instant messaging / Simulation / /

URL

www.ulysseslearning.com / WWW.CONTACTPROFESSIONAL.COM / /

SocialTag