Back to Results
First PageMeta Content
Electronic commerce / Computer telephony integration / Interactive voice response / Call centre / Customer relationship management / Customer experience / Predictive analytics / Customer dynamics / Virtual queue / Marketing / Customer experience management / Business


The Contact Center Performance Company PRODUCT AND SOLUTION OVERVIEW Global Omni-Channel Contact Center
Add to Reading List

Document Date: 2015-05-07 02:03:41

Open Document

File Size: 844,27 KB

Share Result on Facebook

City

Hamlin Court Sunnyvale / /

Company

Existing Systems / /

Country

United States / /

Facility

Court Sunnyvale / Transera Communications HQ / /

IndustryTerm

quality management / help services / carrier networks / customer applications / real-time visibility / file management / contact center systems / desired media / script management / customer interaction systems / center systems / demographic services / appropriate media / financial relationship management / historical and real-time performance data / telephony / cloud-based software works / /

Organization

Transera Global Omni-Channel Contact Center / /

/

Product

Omni / /

ProgrammingLanguage

POPS / XML / /

ProvinceOrState

California / /

Technology

HTTP / machine learning / CRM / interactive voice response / /

URL

www.transerainc.com / /

SocialTag