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Electronic commerce / Customer experience / Customer relationship management / Chief customer officer / Customer dynamics / Marketing / Business / Customer experience management


A GUIDE TO MULTI-CHANNEL CUSTOMER SUPPORT A GUIDE TO MULTI-CHANNEL CUSTOMER SUPPORT 2
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Document Date: 2014-10-02 13:19:41


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Company

Astute Solutions / Twitter / Facebook / /

Facility

store A GUIDE TO MULTI-CHANNEL CUSTOMER SUPPORT / /

IndustryTerm

online forums / social media / personal social media / social media sites / online communities / rotary telephone / web self-service channel / /

Person

A GUIDE / /

Position

customer service representative / /

Technology

cellular telephone / SMS / smartphones / smartphone / Mobile devices / /

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