Service Design for tourism SMEs - The concept of service design and its application on the Alpine Zoo in Innsbruck, Austria Marc Stickdorn - Business model design - Document - PDFSEARCH.IO

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	Service Design for tourism SMEs - The concept of service design and its application on the Alpine Zoo in Innsbruck, Austria Marc Stickdorn & Anita Zehrer MCI – Management Center Innsbruck Add to Reading List Document Date: 2010-11-30 03:31:54 Open Document File Size: 76,76 KB Share Result on Facebook City Amsterdam / Innsbruck / Boston / Aachen / / Company Pearson Education Limited. / Harlow / McGraw-Hill Inc. / / Country Austria / / / Facility Management Center / Alpine Zoo / / IndustryTerm online customer reviews / social media / tourism management / Social media forces / / Person Marc Stickdorn / Anita Zehrer / / PublishedMedium the Future / International Journal / / Technology Information technology / / URL www.aho.no/servicedesign09 / http / SocialTag Service design Quality Service Loyalty business model Customer satisfaction Business Management Marketing

Service Design for tourism SMEs - The concept of service design and its application on the Alpine Zoo in Innsbruck, Austria Marc Stickdorn & Anita Zehrer MCI – Management Center Innsbruck Add to Reading List