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Marketing / Customer experience management / Professional studies / Business / Customer relationship management / Customer service / Customer experience / Customer satisfaction / Social media / Customer dynamics / Touchpoint
Date: 2014-12-12 15:52:00
Marketing
Customer experience management
Professional studies
Business
Customer relationship management
Customer service
Customer experience
Customer satisfaction
Social media
Customer dynamics
Touchpoint

www.3csi.com www.execsintheknow.com With the changing expectations of a ‘Connected Consumer’, customer service as we know it has forever changed. In fact, our benchmarking data finds that 70% of

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