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Transaction processing / Help desk / CICS / Paper / Service desk / Computing / IBM TXSeries / IBM software / Information technology management / Business


CiCS Help, Support and Training StrategyOBJECTIVES To develop help, support and training across CiCS to deliver a consistent way in
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Document Date: 2014-07-07 10:50:56

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File Size: 100,67 KB

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Company

Google / /

Event

Reorganization / /

IndustryTerm

business critical systems / transactions using service management software / collaboration services / telephone support / self service portal / departmental social media strategy / software tools / service management software / hour online self service channel / software platform / /

Organization

IT Service / /

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