What should you consider? Knowing when, where, how and who to communicate with (and through which channel) can reduce the cost to serve and significantly improve the customer experience. This will lead to improved debt c - C Channel - Document - PDFSEARCH.IO

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	What should you consider? Knowing when, where, how and who to communicate with (and through which channel) can reduce the cost to serve and significantly improve the customer experience. This will lead to improved debt c Add to Reading List Document Date: 2013-09-09 07:25:02 Open Document File Size: 45,13 KB Share Result on Facebook IndustryTerm Online adoption / / Technology Shifting Mediums Portable technology / / SocialTag Customer satisfaction Call centre Advertising Relationship marketing Sales Marketing Business Consumer behaviour

What should you consider? Knowing when, where, how and who to communicate with (and through which channel) can reduce the cost to serve and significantly improve the customer experience. This will lead to improved debt cAdd to Reading List