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Oracle Database / Data management / Database / Interactive voice response / Software / Computing / Oracle Corporation


Microsoft Word - CCA_qmandrecordng_ds_0907_final.doc
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Document Date: 2014-04-08 20:24:44


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File Size: 123,94 KB

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Company

Siebel / Oracle Corporation / PeopleSoft / /

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IndustryTerm

Online storage / quality management / liability recording applications / storage area network / storage file server / media player / external device / Web Chat Recording / Web chat transactions / /

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Position

customer service representative / Coach / supervisor / quality assurance specialist / Supervision Manager / Interaction Manager / DATA SHEET The Supervision Manager / /

Product

Supervision Manager interface / Contact Center solutions / Supervision Manager / Contact Center / /

Technology

MP3 / storage area network / /

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