TD Bank Group / In 2001 / MBNA / TD Canada Trust District / TD Canada Trust / TD Securities / Fraudulent Schemes Case Study 2 A TD Canada Trust / /
Country
United States / Canada / /
Currency
USD / / /
Event
M&A / Person Travel / Reorganization / Person Communication and Meetings / Debt Financing / /
Facility
Centennial College / University of St. Andrews / McGill University / /
IndustryTerm
credit card insurance / large retail chain / retail chain / external ombudsman services / prior banking history / bank / bank policies / Matters requiring insurance business expertise / banking / /
Organization
University of St. Andrews in Scotland / Centennial College in Toronto / McGill University / TD Ombudsman’s Office / Ombudsman’s Office / UN Court / Board of Governors / Board of Governors at Centennial College in Toronto / /
Person
Ombudsman / / /
Position
investigator / Chief Financial Officer / Vice President / representative of the senior management team / Investment Advisor / fund manager / COMPLETE OUR INVESTIGATION Our investigator / Chief Auditor / Chair / Private Investment / branch manager / senior member / past Chair / /
Ombudsman Annual Report 2013 The TD Ombudsman’s Office is an impartial body that reviews customer complaints that remain unresolved