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Customer satisfaction / Customer / Process management / Customer experience management / Total Improvement Management / Service-profit chain / Business / Marketing / Consumer behaviour


Group Policy Statement Quality Our reputation and capability to grow our business depends on our ability to provide products and services that are of a consistent, reliable and high quality, meeting or exceeding our cus
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Document Date: 2015-03-25 10:52:40


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Company

Rupert Soames Group / Serco Group plc / /

IndustryTerm

highquality products / /

Position

Chief Executive / /

Technology

SMS / /

SocialTag