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Customer service / Coaching / Skill / Customer satisfaction / Customer experience / Call centre / Customer experience management / Business / Pepco


Pepco Case Study:Layout 1.qxd
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Document Date: 2014-06-17 09:27:42

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File Size: 47,07 KB

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Company

Ulysses Learning / Credit / Collections / Case Study Pepco Holdings Inc. / Pepco Holdings Inc. / Remittance / Customer Operations / /

Event

Business Partnership / /

IndustryTerm

online simulation / performance management / training and coaching solution / energy industry / airline / e-learning / retail / energy delivery / upper management / energy usage / energy / /

Person

Nicole Carter / /

/

Position

becoming energy advisors / Group Manager / energy advisors / /

ProvinceOrState

New Jersey / District of Columbia / Maryland / Delaware / /

Region

Mid-Atlantic / /

Technology

e-learning / simulation / /

URL

www.ulysseslearning.com / /

SocialTag