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Strategic management / Business / Knowledge / Education / Management / Community of practice / Call centre


Amsterdam Social Science How do Communities of Practice improve employee performance in service relations?
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Document Date: 2013-04-12 11:57:39


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City

Paris / /

Company

Beatrice / iUnivers Inc. / /

Country

France / United States / /

Event

Person Communication and Meetings / /

Facility

Institute of Labour Economics / Aix-Marseille University / University of Aix / /

IndustryTerm

learning networks / renewal services / satisfactory solution / possible solution / telephone conversations / subsidies/grants/services / public services / /

OperatingSystem

Aix / /

Organization

Industrial Sociology / Institute of Labour Economics and Industrial Sociology / LOGIC AND SERVICE / INDUSTRIAL LOGIC AND SERVICE / Aix-Marseille University / Human Relations Movement / CoPs / /

Person

Anne-Laure / Esther / Sandrine / Lydia / Celine / /

/

Position

author / supervisor / broker / assistant professor / Consulting Technician / advance guard / relationvance guard / /

ProvinceOrState

Connecticut / /

Region

southern France / /

Technology

knowledge management / /

SocialTag