Force Majeure / Product Recall / Product Issues / /
IndustryTerm
good collegial networks / bank customers / home loan applications / bank / law reform affecting consumers / longer affecting personal banking customers / banking / bank statement / /
Organization
Australian and New Zealand Ombudsman Association / Banking Ombudsman Scheme / Ministry of Consumer Affairs / office of the Banking Ombudsman / /
Person
Craig Foss / Deborah Battell / Nicola Sladden / /
Position
specialist financial ombudsman schemes / Consumer Affairs Minister / /
IN THIS ISSUE Banking Ombudsman Scheme Annual Report First-quarter statistics Quick Guide update – new guides on lending and LVR