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City Tulsa / / Company AMR Corporation / Boeing / American Airlines / Pension Benefit Guaranty Corporation / International Airlines Group / American Eagle / Delta / United Continental Holdings / US Airways / / Country United States / / Currency USD / / Event M&A / Reorganization / Bankruptcy / Employment Change / Layoffs / / IndustryTerm healthcare coverage / standalone airline / airline / public relations error / lowest ranked airline / truffle oil / last remaining legacy carrier / airline management / travel experience / / MarketIndex American Consumer Satisfaction / / Organization Association of Professional Flight Attendants / Transport Workers Union / Allied Pilots Association / Provide Admirals Club / / Person Gerard Arpey / James L. Horton / Thomas Horton / / Position president / writer / chairman and CEO / executive / company executive / / Product Boeing 777 / / SocialTag