Germany / Switzerland / Netherlands / Estonia / Sweden / Poland / Norway / Austria / Portugal / Slovakia / United Kingdom / Finland / Spain / Denmark / / /
Facility
Danish Technological Institute / /
IndustryTerm
cross-border business services / digital public services / communication technology / online usability / cross border services / faster and cheaper public services / online access / public services / online availability / quality public services / government portal / basic and extended services / eGovernment services / transactional services / online and even information / citizen services / government services / Online usability indicators / life event services / cross-border services / /
Movie
Introduction to life / /
Organization
Poland PT / Norway PL / Austria BE / Transparent government / European Commission / GENERAL ADMINISTRATION / European Union / Danish Technological Institute for the Directorate General for Communications Networks / Content and Technology / Finland FR / /
Person
Graham Colclough / Gabriella Cattaneo / Trudy Tol / Laurent Jacquet (Sogeti) / Lead / Stefania Aguzzi / / /
Position
Directorate-General of Communications / Vice President / Project Manager / Manager eGovernment Benchmark E-mail / Directorate General for Communications / Consultant / Officer / author / representative for both businesses and citizens / evaluator / Executive / Contents EXECUTIVE / /
Delivering the European Advantage? ‘How European governments can and should benefit from innovative public services’ FINAL BACKGROUND REPORT May 2014