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Strategic management / The Experience Economy / Futures contract / Coffee / Commodity / Value / Service / Brand / Marketing / Business / Economics


030738_DEL_JanMag.qxd:18 PM
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Document Date: 2005-04-27 16:27:54

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File Size: 82,20 KB

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City

Toronto / Philadelphia / New York / Los Angeles / /

Company

ING Direct / Strategic Horizons LLP / /

Currency

USD / cent / /

Facility

They lounge / Hard Rock Cafe / ING Direct Café / /

IndustryTerm

voice response systems / financial conglomerate / intangible services / bank branch / bank / financial services / distinct services / bank personnel / /

Person

James H.Gilmore / Ian Schrager / B. Joseph Pine II / /

Position

teller / /

SocialTag