Toyota / Take Whole Foods / Southwest Airlines / American Airlines / Accenture / The Trium Group / McGraw-Hill / Wiley Periodicals Inc. / Wiley InterScience / /
Continent
Asia / Europe / /
Country
United States / / /
Facility
Carnegie Mellon University / Stanford University / University of Illinois / University of California / /
IndustryTerm
computerized hiring systems / airline / natural foods grocery store chain / inventory systems / highquality food / interdependent systems / human resource information systems / prepared food / food / /
Organization
Graduate School / University of Illinois / Harvard / Stanford University / University of California / Berkeley / Carnegie Mellon University / /
Person
Mary Kathryn Clubb / Jeffrey Pfeffer / Jody Hoffer Gittell / Robert Crandall / / /
Position
chief financial officer / senior executive / author / CEO / actor / manager / Professor of Organizational Behavior / senior partner / /
CHANGING MENTAL MODELS: HR’S MOST IMPORTANT TASK Jeffrey Pfeffer In the “managerial knowledge” marketplace, there is little evidence of much diffusion of ideas