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Government / National Institute for Smart Government / National e-Governance Plan / E-Government / Governance / Administrative Reforms Commission / Service-level agreement / Right to Public Services legislation / Ministry of Communications and Information Technology / Government of India / Technology / Politics


e-Monitoring of Service Level Agreements Leveraging ICT to build a transparent and accountable public service environment Sapna Kedia, OneWorld Foundation India Case Studies on e-Governance in India –
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Document Date: 2014-12-11 08:16:15


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File Size: 1,52 MB

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City

Delhi / /

Company

Case / Creative Commons / /

Continent

Asia / /

Country

India / /

Currency

INR / /

Facility

Administrative Staff College of India / National Institute / /

IndustryTerm

e-governance / notified public services / details about how this technology / departmental databases with central software / government services / notified government services / online monitoring system / web portal / work product / possible solutions / public services / service request applications / energy / /

Organization

Delhi Government / Smart Government / Government of National Case Studies / Department of Public Service Management / Appellate Authority / Department of Electronics / National Institute / Second Administrative Reforms Commission / Government of National Capital Territory / Ministry of Communications / Department of Information Technology / IT Government of India Case Studies / Electronic Service / Government of India / Accountable Government / Delhi's Electronic Service / Citizen Centric Administration / Ministry of Communications and Information Technology / Administrative Staff College of India / National e-Governance Division / National Institute for Smart Governance / /

Position

author / original author / defaulting officer / Competent Officer / /

ProvinceOrState

Kerala / Bihar / Madhya Pradesh / /

PublishedMedium

the National / /

Technology

Information Technology / Service level Agreement / pdf / /

URL

www.nisg.org / http /

SocialTag