IBM / Lilly / Designing Interactive / John Wiley & Sons / /
Country
United Kingdom / / /
Facility
Cambridge University / Melissa Archpru Akaka University of Hawaii / References Cambridge University / /
IndustryTerm
inferior products / supply chain / transportation / resource-integration networks / benefit to other service systems / coupled systems / manufacturing orientation / information communications technology / value chains / telecommunications / personal travel / business to business / service systems / intangible products / information technology / less-than-ideal products / internal and external service systems / tangible products / e - business / manufacturing / intermediary systems / process involving systems / value-creating systems / services management / product manufacturing / food / manufacturing process / /
Movie
D. V / /
Organization
Party-A Performing Service / Cambridge University / Marketing Service / Academy of Marketing Science / University of Hawaii / Service-Dominant Logic Premise Explanation/Justification FP1 Service / S-D / Harvard / Introduction Service / Foundation for Service Science / Service Science Service / Party-B Performing Service / SSG Service / /
Person
Stephen L. Vargo / Robert F. Lusch / Constantin / Melissa Archpru / /
Position
driver / butcher / physician / General / /
ProvinceOrState
New York / /
PublishedMedium
Communications of the ACM / Harvard Business Review / /
Technology
SOA / information technology / information communications technology / /
American companies find themselves in an ever-increasing competitive global environment