Motorola / Telstra / Australia Australian Telecommunications Users Group / Apple / Association Australia / TIO Australian Mobile Telecom / NBN Co / Primus Telecom / Vodafone / Optus 85 / /
internet service providers / fixed line services / mobile premium services / disputed internet usage charges / eventual solution / fixed line domestic telecommunications services / internet services / telecommunications industry / dial-up services / complaints management / telecommunications products / rural services / converged technologies / mobile telecommunications technologies / dial-up internet charges / telecommunications / 3G cellular networks / online portal / carrier licence / landline chat services / newly-deregulated telecommunications / disputed internet charges / analogue mobile phone network / telecommunications environment / telecommunications services / carrier licences / telecommunications regulation / telecommunications industry ombudsman scheme / telephone connections / broadband network / analogue network / analogue mobile services / 4G network / voice and data charges / dial-up internet modems / broadband internet / smartphone technology / telephone subscribers / communications services / convergent devices / telecommunications service providers / 3G network / internet subscribers / handheld devices / digital mobile network / still active analogue 1G network / /
OperatingSystem
Android / /
Organization
Consumer Action Law Centre / Communications Alliance / TIO Council / Australian government / Australian Financial Counselling and Credit Reform Association / Australian Communications Authority / TIO Board / Consumer Credit Legal Service / Federal Government / Australian Communications and Media Authority / Overseas Telecommunications Commission / Financial Counsellors Association of Australia / Australian Vice Chancellors’ Committee / Consumer Law Centre / /
Person
Privatisation / Mirjana Jovetic / John Pinnock / Ombudsman Sue Harlow / Ombudsman Warwick Smith / Michael Lee / David Patman / Luis Gonzalez / Lionel Bowen / Ombudsman Simon Cohen / Simon Cohen / Monica Clements / Ombudsman John Pinnock / / /
Position
community affairs manager / personal assistant / administration assistant and receptionist / Communications Minister / administrator / business manager / community affairs manager / investigator / Editor / /
The TIO began to engage proactively with the telecommunications industry, particularly the growing number of resellers of mobile services. The TIO opened in December[removed]A four-tier classification system of complaints